Privacy Policy

Melbet takes the privacy of its users in India seriously and applies structured measures to safeguard all personal data collected through its online platform. Information is gathered solely for defined, lawful purposes, and appropriate technical and organisational controls are in place to prevent unauthorised access, loss, or misuse. The following points summarise the core aspects of data collection, purpose, and security as applied to users:

1. Personal data collected includes name, date of birth, contact details, government-issued identification, and financial information provided during registration or verification.
2. Transactional data, such as deposit and withdrawal records, is collected to facilitate secure payment processing.
3. Behavioural and usage data is gathered through cookies and analytics tools to improve platform performance and user experience.
4. Data is collected only with user consent or where required by applicable law or regulatory obligation.
5. Technical security measures include encryption protocols, secure server infrastructure, and access controls limiting data exposure to authorised personnel only.
6. Organisational controls include internal data handling policies, staff training, and periodic security reviews.
7. Data is retained only for as long as necessary to fulfil the stated purpose or meet legal retention requirements.
8. Users may request access to their stored personal data at any time through the designated support channels.
9. Users have the right to request correction of inaccurate information or deletion of data no longer required for the stated purpose.
10. Requests for data access, correction, or deletion are processed within a reasonable timeframe in accordance with applicable regulations.

Users in India hold rights over their personal data, including the right to access records held about them, request corrections where information is inaccurate, and seek deletion under applicable circumstances. These rights may be exercised by contacting the platform through the official support channels listed on the website.

Melbet processes user data in compliance with applicable privacy and data protection frameworks relevant to online services operating in India. The platform aligns its data handling practices with applicable obligations to ensure that all processing activities are conducted lawfully, transparently, and with due respect for user rights.

Personal data collected through the Melbet platform in India is used exclusively for defined, lawful purposes that support the delivery of services to users. Information submitted during registration and account activity is used to manage accounts, verify identities, process transactions, and ensure compliance with applicable regulatory requirements. In addition to core service delivery, data may be used to improve platform features, conduct analytical assessments, and provide users with relevant communications about their accounts or services. All data processing activities are carried out on a lawful basis, either with user consent or as required by law.

1. Account creation, verification, and ongoing account management are supported through the collection and use of identification and contact information.
2. Transaction processing, including deposits and withdrawals, relies on financial data to ensure accurate and secure fund transfers.
3. Identity verification and age confirmation are conducted using government-issued documentation to meet regulatory obligations.
4. Platform improvement and feature development are informed by aggregated usage and behavioural data collected through analytics tools.
5. Detection and prevention of fraud, money laundering, and other prohibited activities are supported through monitoring of account and transaction data.
6. Communications relating to account status, security alerts, and service updates are delivered using contact details provided by the user.
7. Marketing communications, where the user has provided consent, may be sent to inform users of promotions, offers, or platform updates.
8. Regulatory reporting obligations, including those related to responsible gambling and financial compliance, are fulfilled using relevant user data.
9. Dispute resolution and the investigation of complaints may require access to account history and transactional records.
10. Legal proceedings or responses to lawful requests from government or regulatory authorities may necessitate the disclosure of specific personal data.

Melbet remains committed to full transparency in all data processing activities. Every use of personal information is grounded in a clear lawful basis, and data is never used for purposes beyond those disclosed in this policy without obtaining additional user consent where required.

Users of the Melbet platform in India have the ability to view and manage their personal information through their registered account. Profile details, contact information, and communication preferences can be reviewed and updated directly within the account settings section of the platform. Where a user identifies inaccurate or outdated information, corrections can be requested through the available support channels, and the platform will action such requests within a reasonable timeframe.

Requests for the deletion of personal data may also be submitted, subject to any legal or regulatory obligations that require certain records to be retained for a specified period. Users acknowledge that, as part of identity verification and ongoing account security, they consent to the platform conducting necessary checks and sharing relevant payment information with authorised electronic service providers who facilitate transaction processing.

Melbet is committed to maintaining the privacy and security of all personal data held on its platform. Access to stored information is restricted to authorised personnel and processing partners, and all handling of user data is conducted in accordance with the standards set out in this policy.

The Melbet platform is intended exclusively for users who are 18 years of age or older. Access to the platform, its services, and any associated online content is strictly prohibited for individuals under the legal age of majority. The operator does not knowingly collect personal data from minors and does not permit minors to register or use any services offered.

Verification of a user’s age cannot be confirmed without the submission of appropriate identity documentation. Until such documentation is provided and verified, the platform cannot guarantee that all users accessing its services are of legal age.

1. The platform does not knowingly solicit, collect, or store personal data from individuals under the age of 18.
2. If a parent or legal guardian becomes aware that their child has submitted personal data to the platform, they may contact the support team to request its deletion.
3. Upon receiving a verified request from a parent or guardian, the platform will delete the relevant data from its records without undue delay.
4. The platform does not direct any of its content, marketing, or services toward individuals under the age of 18.
5. Age verification procedures are applied during the registration and account verification process to minimise the risk of underage access.
6. Any account found to belong to a minor will be suspended and all associated personal data will be deleted in accordance with applicable data protection obligations.

Personal data collected from users in India may be transferred to and processed in countries outside India where Melbet and its operational partners maintain infrastructure or conduct business activities. By using the platform and submitting personal information, users consent to the transfer and processing of their data in such jurisdictions. All partners and service providers who receive personal data are contractually bound to maintain confidentiality and apply data protection standards consistent with those described in this policy.

Melbet takes reasonable steps to ensure that international data transfers are conducted in a manner that preserves the security and integrity of personal information, regardless of the jurisdiction in which processing takes place.

1. Personal data may be transferred to countries where Melbet's technology infrastructure, payment processors, or support operations are located.
2. All third parties receiving transferred data are required to maintain confidentiality and implement appropriate data security measures.
3. Data transfers are conducted only to the extent necessary to deliver platform services and fulfil regulatory obligations.
4. Users consent to international data transfers by accepting this Privacy Policy and continuing to use the platform.
5. Where required by applicable law, additional safeguards such as contractual data protection clauses are applied to international transfers.
6. Users may contact the support team to request information about the specific countries to which their data may be transferred.

This Privacy Policy may contain provisions that modify, qualify, or otherwise affect the scope and application of certain terms governing the use of the Melbet platform. Such provisions constitute a legal disclaimer and take effect upon the user’s acceptance of this policy, whether through explicit acknowledgement, account registration, or continued use of platform services.

Users are advised to read all sections of this document carefully, as the disclaimer provisions form an integral part of the overall policy framework.

1. The disclaimer applies from the moment a user accepts, signs, or otherwise accedes to the terms of this Privacy Policy.
2. Acceptance of the policy may occur through the creation of an account, the submission of personal data, or the continued use of any platform services.
3. Melbet reserves the right to update or amend the disclaimer provisions in accordance with changes to applicable law or platform operations.
4. Users who do not agree with any disclaimer provision are advised to discontinue use of the platform and submit a data deletion request through the designated support channels.
5. The disclaimer does not limit a user’s rights under applicable data protection law and is not intended to override any mandatory legal protections.
6. In the event of a conflict between the disclaimer and applicable law, the provisions of the relevant law shall prevail.

Cookies are small text files stored on a user’s device by a website during a browsing session. The Melbet platform uses cookies to collect statistical data about how users interact with the site, analyse browsing behaviour to identify patterns and areas for improvement, personalise the user experience based on preferences and prior activity, and enhance overall site performance and functionality. Cookies do not contain information that directly identifies a user by name but may be associated with account or session data. The data collected through cookies is retained for a period of one year, after which it is automatically removed. Users may manage cookie preferences through their browser settings; however, disabling certain cookies may affect the availability or performance of specific platform features.

By accessing or using any services provided by the Melbet platform in India, users are deemed to have read, understood, and fully accepted the terms of the current Privacy Policy. The most recent version of this document supersedes all prior versions and constitutes the complete and binding statement of the platform’s data handling practices. Users are encouraged to review this policy periodically, as updates may be made to reflect changes in applicable law, platform operations, or data processing practices. Continued use of the platform following any such update constitutes acceptance of the revised policy.

Personal data collected through the Melbet platform may be disclosed to third parties under specific circumstances, including compliance with legal obligations, resolution of disputes, or fulfilment of contractual arrangements. Where third parties are identified as recipients of personal data, details of such parties are available on the platform. In cases where a specific recipient is not listed, users will be informed of the purpose and scope of any such disclosure prior to or at the time of sharing. By providing personal data and using the platform, users consent to the sharing of their information with third parties as described in this policy.

1. Payment processors and financial institutions receive transaction-related data to facilitate secure deposits and withdrawals.
2. Identity verification service providers receive documentation submitted for age and identity confirmation purposes.
3. Regulatory and law enforcement authorities may receive personal data where required by applicable law or a lawful order.
4. Legal representatives or dispute resolution bodies may receive relevant account data in connection with formal complaints or legal proceedings.
5. Technology and infrastructure providers supporting platform operations may process personal data as part of service delivery.
6. Analytics and fraud prevention partners may access aggregated or anonymised usage data to support platform security and improvement.
7. Marketing service providers may receive contact information where a user has provided explicit consent to receive promotional communications.
8. In the event of a corporate restructuring, merger, or acquisition, personal data may be transferred to the relevant successor entity in accordance with applicable data protection obligations.

The Melbet platform may contain links to third-party websites, applications, or online services that operate independently and maintain their own privacy policies. These external websites are not under the control of Melbet, and the platform bears no responsibility for the data collection, processing, or privacy practices of any third-party site accessed through such links. Users are advised to exercise caution when navigating to external websites and to review the privacy policies of those sites before submitting any personal information.

1. Melbet does not control and is not responsible for the content, data practices, or security standards of any third-party website linked from the platform.
2. The presence of a link to an external website does not constitute an endorsement of that site or its data handling practices.
3. Personal data submitted directly to a third-party website is governed solely by that website's own privacy policy.
4. Users should review the privacy policy of any external website before providing personal information or engaging with its services.
5. Melbet recommends that users exercise caution when clicking on external links, particularly those received through unsolicited communications.
6. If a user believes that a linked external website has handled personal data inappropriately, they should contact that website's operator directly.
7. External websites may use cookies, tracking technologies, or data collection methods that differ from those described in this policy.
8. Melbet periodically reviews external links on the platform but cannot guarantee the ongoing accuracy or appropriateness of third-party privacy practices.